The annual targets we have set ourselves for 2010/11 will ensure we remain on track to meet our long-term, 10-year objectives.
| Objectives | Target | |
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Reducing carbon emissions by 30% by 2020 |
Reduce average CO2 emissions from the managed portfolio by 30% by 2020 (compared to 2000/2001). This will lead to interim reduction targets between April 2010 to March 2013 of:
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2010/11 target only |
New development design to be ahead of 2010 Building Regulations requirements in terms of CO2 emissions by the following amounts: 2010/11: 5% below Building Regulations, 2011/12: 15% below Building Regulations and 2012/13: 20% below Building Regulations. |
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To develop a zero-carbon building by December 2018. |
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2010/11 target only |
To increase the percentage of waste reused or recycled to 70% across the managed London Portfolio. |
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2010/11 target only |
To increase to 70% the amount of waste diverted from landfill for the shopping centres portfolio. |
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Reduce cubic metre water usage per square metre of managed floor area across the London portfolio by 5% by 2020 compared to 2009/10. |
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To achieve FSC project-specific certification for every completed development. |
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For each tree cut down in the course of our development activities, working in association with the Woodland Trust we will plant at least 100 new trees. |
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Zero environmental incidents. |
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2010/11 target only |
Have in place signed Memoranda of Understanding in 10% of managed London properties by April 2011. |
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2010/11 target only |
To win one major environmental award or be shortlisted for two major environmental awards. |
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2010/11 target only |
Across our shopping centre portfolio, to achieve 40% consumer recognition of our environmental improvement programme. |
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All new developments and major refurbishments to achieve a "Very Good" rating under BREEAM (2008) with an aspiration for "Excellent" where reasonably practical; residential schemes to achieve Code for Sustainable Homes Level 3. |
| Objectives | Target | |
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Recognised in the UK as an employer of choice for developing people to be the best that they can be |
Employees |
Employees across Land Securities believe that the learning and development provision and opportunities provided across the Group meet their individual needs and enable them to achieve their potential. |
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Land Securities receives external recognition for its commitment to learning, development and career progression. |
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To create an environment where employees believe their health and wellbeing is supported to enable them to contribute to the performance of the organisation. |
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To ensure the diversity of the communities in which we work are reflected in the workplace to maximise the delivery of an effective business which responds to customer needs. |
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Employees are engaged in the communities in which we work and contribute actively to the growth and wellbeing of those communities and are recognised across the industry as a whole. |
| Objectives | Target | |
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Investors to set standards of innovation, value and service that others aspire to |
Improved investor communications |
Raise awareness among equity investors and improve investor communication. |
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Conduct separate surveys of investors and analysts in order to improve the quality of the Group's investors relations. |
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To operate for all Socially Responsible Investors a tailored meeting on any aspect of the Group's CR programme. |
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Increase environmentally friendly communications |
Reduce dependency on paper-based communications. |
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Suppliers to set standards of innovation, value and service that others aspire to |
Increase awareness and alignment of Land Securities CR vision and goals. |
Supplier and service partner goals to be consistent with our CR vision. |
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Reinforce consistency of supplier and service partner goals with our own CR vision. Adopt a proactive collaboration on Land Securities' CR vision and targets. |
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To improve our efficiency and effectiveness at delivering construction projects by identifying a key construction partner(s) that is willing to provide a Principal Contractor perspective to Project Managers. |
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To work with Principal Contractors to drive down incident rates on Land Securities projects towards or below the industry benchmark. |
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Health and Safety |
To ensure that 80% of those holding client duties under Construction Design and Management Regulations (CDM) 2007 have received appropriate training to allow positive challenge of Principal Contractors to drive improvements in risk management. |
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Supply Chain Engagement |
Key suppliers in the supply chain agree to source between 1% and 5% of new hires from those re-entering employment for the first time. |
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Suppliers – Procurement |
To build relationships with and influence the CR activities of suppliers and train contractors to enable them to create worthwhile, sustainable and aligned CR policies. |
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Identify opportunities for the development of successful candidates through actively supporting work experience opportunities for young people, mentoring and lecturing and sponsoring students. |
Develop and deliver an agreed approach to work placements and work experience across the Group. |
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Suppliers to set standards of innovation, value and service that others aspire to – Retail only |
Increase awareness and alignment of Land Securities CR vision and goals. |
Develop asset-level environmental plans for all our shopping centres (including those held in joint ventures). |
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Support customers to deliver their business effectively by actively engaging them in discussions on how Land Securities can best support them in delivering their business objectives and adapt our business systems accordingly. |
Improve overall customer satisfaction ratings in the London and Retail Portfolio annual customer survey. |
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Customers to set standards of innovation, value and service that others aspire to |
Facilitate new business |
Enable three new fledgling businesses to open in our shopping centres supported by advice and financial advice. To create incubator office or commercial workspace facilities for new business ventures across the London Portfolio. |
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Take the lead in our sector, creating awareness and facilitating education on sustainability. |
To launch a Sustainability Guide for use by retail tenants across all our shopping centres. |
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Take the lead in our sector, creating awareness and facilitating education on Fire Warden Training. |
To have worked in partnership with an external provider to provide best practice Fire Warden Training, and to offer the service together with a significant cost savings to 80% of our portfolio. |
| Objectives | Target | |
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Recognised by local communities as the number one partner for the delivery of positive social and economic impacts |
To prepare, implement and monitor travel plans for five of our major estates in order to reduce CO2 emissions related to our tenants' travel to and from work. |
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Develop the Capital Commitment Fund (CCF) to maximise the fund for the benefit of the local communities within the London Portfolio, distributing all the funds for 2009/10 to the focus areas of education, young people and housing/homelessness. |
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Identify opportunities across the UK where Retail can facilitate the setting up of a grassroots grants-sponsored programme; ARISE programme to two Retail locations. |
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To have Retail Skills Academies in three of our shopping centres by March 2011. |
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To work with National Skills Academy for Construction to implement a developer-led approach to obtaining NSAFC status for a Land Securities development site in London. |
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Show a commitment to raising horizons; working with young people in education and career planning. |
To encourage recruitment by hosting job fairs in two of our shopping centre assets. |
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Coordination with charities to support their business. |
To support charities by providing commercial space at preferential terms. |
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To encourage and support local employment opportunities around London Portfolio development sites. |
Work with local brokerage employment agencies to deliver employment opportunities to local residents, supporting the fringe boroughs around development sites. |
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To engage with schools and young people raising awareness of opportunities of employment within property and the construction industry. |
Set up a programme with other business partners/suppliers to provide valuable work experience to the unemployed in different areas and disciplines in the business. |
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Volunteering opportunities – Actively seek out new and build on existing opportunities to use our skills and experience for the benefit of the wider community (with particular focus on underprivileged people). Through our volunteering partners, we aim to facilitate volunteering opportunities for Land Securities employees that exploits our wealth of talent to help the communities in which we operate, while expanding employees' professional experience. |
To contribute actively to local communities by encouraging 60% of employees across the Group to volunteer time and expertise through the Land Securities Foundation of which 5% of employees volunteer their time mentoring in schools, businesses or community groups including young enterprise programmes and other relevant educational programmes. |
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Encouraging education through practical learning of life skills that will benefit their health and safety and better understanding of their environments. |
Influence the understanding of health and safety risk management through educational partnerships. In 2010/11, the Group will aim to continue its engagement with at least four educational institutions. |
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Use our investment in art, design, fashion and innovation to support up and coming artists from the local community. |
To use available vacant space to promote art, design fashion, innovation and culture. |