Investor FAQs
- Changing your personal details
- What do I do if I move house?
You should notify our registrar, Equiniti|, in writing of changes, which you can do by completing a change of address form|. If you hold shares in joint names, the request to change the address must be signed by the first-named shareholder. You can determine who this is from your share certificate or tax voucher or by looking up your shareholding on the Shareview| service provided by Equiniti.
- What do I do if I change my name or get married?
To ensure the details of your shareholding are correct on the register you should notify Equiniti| in writing of any change to your name. You should also include a copy of your marriage certificate or change of name deed as evidence of your name change. If you need uncashed dividend cheques to be reissued in your new name, please also include them in your envelope.
- Transferring shares to someone else
- How do I transfer my Land Securities shares?
You may at some point wish to transfer some or all of your shares to someone else (for example your partner or other member of your family). To do this, you will need to complete a share transfer form from Equiniti.
Note: Where the transfer is for a cash consideration you will need to seek advice about the payment of stamp duty. Contact your local Inland Revenue office. For details of your local office, call +44 (0) 1604 541100.
- I want to hold Land Securities shares for my children. How do I do this?
You can buy shares in your children's names but there may be legal complications when you come to sell the shares. Alternatively, you can hold the shares on their behalf in your name. Equiniti| can give you more information.
- Lost or stolen share certificate
- My Land Securities share certificate has been lost/stolen. What should I do?
If you lose your share certificate, or it has been stolen, you should inform Equiniti immediately. You can do this by calling their helpline on +44 (0) 871 384 2233 *. A record of the lost share certificate will be made to prevent it being used and a letter of indemnity will be sent to you to sign. This is to protect Land Securities from the possible misuse of your certificate while it is not in your possession. A replacement share certificate will then be sent to you. There is a charge for this service, so we advise you to keep your share certificate in a safe and secure place.
* Calls to these 0871 telephone numbers are charged at 8p per minute from a BT landline. Other telephony providers' costs may vary. Lines are open 8.30am to 5.30pm, Monday to Friday, excluding UK bank holidays.
- Dividends
- I haven't received my last dividend cheque. Who do I contact?
Please contact Equiniti|, who can investigate the reason for non-receipt.
- Can I have my Land Securities dividends paid directly into my bank or building society account?
Yes, providing you complete, print and send a Bank Mandate FormBank Mandate form| and have it endorsed by your bank or building society.
- Will I still get notification of dividend payments if they are paid direct into my bank account?
You will receive no concurrent postal notification of your dividend payments from Land Securities, but you will notice them from your bank account. Check on dividend payment dates|. Instead, you will receive a personalised consolidated tax voucher, detailing all the dividend payments in the relevant tax year. These are mailed to you at the end of March each year, in time for you to complete your tax return.
- I have found an out-of-date dividend cheque. What can I do?
Land Securities dividend cheques may be cashed within one year of issue. After this time they need to be reissued. You can do this by returning the cheque to Equiniti|. There may be a fee for replacing the cheque. To avoid this problem, you should consider having your dividend cheques paid directly to your bank or building society account. View details of this service|.
- When is the next Land Securities dividend paid?
Land Securities normally pays dividends quarterly in a year, usually in January, April, July and October. Details are normally included in the financial results announcements made in January, May, July and November. Please check the Financial Calendar| for payment information.
- Death of a shareholder
- My partner or relative has passed away. What should I do about their shareholding?
Please contact Equiniti| at the earliest opportunity, they will assist you with the documentation required and make the process as straightforward as possible for you.
- Shareholder communications
- I am receiving two sets of Land Securities communications. How can I stop this?
This may mean that you have shares registered in two accounts with slightly different details. Sometimes, if shares are purchased at different times, the registration details given to Equiniti might differ slightly on each occasion (eg Mr Paul A. Smith or Mr Paul Smith). This can result in our registrar opening two shareholder accounts. This in turn leads to a dividend cheque being issued in respect of each of the accounts each time a dividend is paid and in the duplication of other shareholder communications. If your shareholding is duplicated in this way, please complete and sign an Combination Formaccount combination form| and return it by post to Equiniti.
- Are shareholder communications available in alternative formats?
If you would like to receive shareholder communications in alternative formats (large print, braille or audio tape), please register your name and address, shareholder account number and preferred format with Equiniti|.
- Share dealing
- How do I sell my shares?
Some high street banks provide facilities for buying and selling shares or you can contact a stockbroker. Alternatively, Land Securities has made arrangements with Equiniti to offer all shareholders competitive charges, all details are contained within the Registrar’s page|.
- Unclaimed Assets Register
- Does Land Securities have an Unclaimed Assets Register?
The Company participates in the Unclaimed Assets Register, which provides a search facility for financial assets which may have been forgotten. For further information, contact:
The Unclaimed Assets Register,
PO Box 9501
Nottingham
NG80 1WD+44 (0) 870 241 1713
+44 (0) 115 976 8785
- Capital Gains Tax
- What base cost should I be using for the purpose of the capital gains tax indexation allowance?
For the purpose of capital gains tax, the price of the Company's ordinary shares at 31 March 1982, adjusted for the capitalisation issue in November 1983 and the Scheme of Arrangement in September 2002, was 203p.
The appropriate value to be used as a base cost in respect of these shares, assuming you took up the 5 for 8 Rights Issue in full, is 229p.
