Our people
"Our people are crucial to our success, so we help them fulfil their potential by investing in training and development, communicating regularly and rewarding good work..."
We employ around 700 people, which, for a FTSE 100 company, makes us a relatively small organisation. However, those 700 people are key to our success and we believe that the more we invest in them and their work environment, the greater the results for our business.
We believe in being a fair and equal employer and will go to great lengths to ensure the health and well-being of everyone in our business. We believe we communicate well and recognise good work in a number of ways.
Being small, however, does have its drawbacks; we often find ourselves having to recruit externally to fill important roles. To change that, we will be focusing on succession planning and improving our performance and development programme to ensure we nurture and promote talent from within wherever possible.
While we maintained our Investors in People (IIP) accreditation, the assessors highlighted that the communication of business-critical information by senior management to employees needed improvement. In response, we have introduced Team Talk, which enables managers to formally pass on corporate-level messages to their teams every quarter.
Business as usual
We do more than most as a matter of course but we have not, in the past, reported many of these things because, to us, they are just ‘normal’ everyday activities. These include:
Communication and recognition
- Using a wide range of internal communication channels, such as our Business Exchange Forum, our annual employee survey and the new ‘Team Talk’ system
- Making our executives accessible through the ‘Ask Francis’ system and Senior Management Board lunches
- Recognising and celebrating the exceptional achievements of our people and our service partners through our annual ‘People into Action’ awards
- Rewarding outstanding performance through the CEO’s discretionary bonus fund
Performance and development
- Establishing KPI measures and giving regular feedback
- Ensuring the majority of our employees have a learning and development plan
Health and well-being
- Maintaining a hazard-free working environment
- Monitoring for specific ergonomic requirements and providing appropriate equipment
- Supporting a zero-tolerance approach through our bullying policy
- Offering an on-site doctor and nurse, a referral process for long-term absence and stress-related absence measures
- Ensuring people can report inappropriate behaviour through our whistle-blowing policy
- Maintaining low grievance rates
- Maintaining our financial stability so that we make few redundancies
Fairness and equality
- Living by our values, with integrity playing a key part in our approach
- Embedding equal opportunities into our selection process
- Paying our staff fair and competitive salaries, and having reasonable and competitive family and well-being policies
In this section:
| Communication and recognition| We regularly engage with our people, and support their engagement with communities through volunteering and mentoring. |
Performance and development| We want to attract, retain and develop the best people, and help them to reach their potential. |
| Health and well-being| Land Securities is committed to providing a safe and healthy working environment for all employees. |
Fairness and equality| We are committed to equal opportunities and a diverse, inclusive workplace, where everyone is treated with dignity and respect. |
Employees satisfied with working at Land Securities
59%Employees volunteering at least one day
82%Employees who responded to our engagement survey
